Head of Account Management - Remote Opportunity

About the Role

We are seeking a Head of Account Management to join our fast-growing, venture-backed technology company. This remote Head of Account Management position offers a unique opportunity to build and own the account management function from the ground up. You will play a crucial role in scaling our operations and driving revenue through effective account management strategies.

What You'll Do

• Take full ownership of account outcomes and transition account management into a dedicated function.
• Design the account management operating system, including segmentation, account plans, cadence, and KPIs.
• Build playbooks across onboarding, activation, performance management, retention, and save motions.
• Identify and operationalize expansion opportunities through stronger customer outcomes.
• Partner closely with Product and Ops to turn frontline insights into scalable tooling and automation.
• Hire, onboard, and develop the first Account Managers once the model is proven.

Requirements

• 7+ years of experience in Account Management, Customer Success, or Revenue Operations.
• Proven experience owning revenue execution and customer outcomes.
• Strong systems thinker who enjoys building processes from scratch.
• Comfortable operating hands-on before scaling a team.
• Experience working closely with Product and Ops in high-growth environments.

What We Offer

• Base salary of $175,000 – $300,000 plus equity.
• Competitive equity package.
• Visa sponsorship available for the right candidate.
• Opportunity to work in a fast-paced, innovative environment.
• Remote work flexibility.