Fraud Team Leader - Remote

About the Role

We are seeking a Fraud Team Leader - Remote to manage the daily execution and strategic direction of our fraud prevention team. This role reports directly to the Head of Fraud and serves as a key leadership link between the analyst team and senior management. The successful candidate will be responsible for overseeing the fraud rule lifecycle, mentoring staff, and evolving our risk posture across all merchant brands.

What You'll Do

• Evolve and maintain the overall fraud prevention strategy, ensuring alignment with organizational risk tolerance and revenue goals.
• Oversee the daily operations of the Fraud Analyst team, managing resource allocation, conducting performance reviews, and providing mentorship to both junior and senior members.
• Govern the entire fraud rule lifecycle, from testing to final deployment, approving strategy changes to ensure optimal False Positive rates and high detection efficiency.
• Act as the primary point of contact for internal teams (Operations, Product, Legal) and B2B merchants, communicating risk postures and policy changes for seamless integration.
• Prioritize infrastructure improvements and suggest enhancements for new tools, such as Machine Learning models and BI reporting, to address vulnerabilities.
• Monitor and synthesize reports on fraud losses, VAMP ratios, and emerging risks for Senior Leadership, ensuring adherence to all card scheme compliance requirements.

Requirements

• Direct experience with the SEON fraud tool is highly desired.
• Proven track record of supervising or leading a team in a fraud or risk environment.
• Ability to interpret complex data sets and translate them into actionable risk strategies.
• Strong ability to relay technical risk information to non-technical B2B stakeholders and executive leadership.

Nice to Have

• Experience with Machine Learning applications in fraud detection.
• Familiarity with BI reporting tools.
• Knowledge of card scheme compliance requirements.

What We Offer

• Competitive salary ranging from $100,000 to $130,000 per year.
• Fully remote work environment with flexible hours.
• Opportunities for professional development and training.
• Collaborative and innovative team culture.
• Comprehensive health and wellness benefits.