F&B Service Manager - Remote Opportunity

About the Role

We are seeking an experienced F&B Service Manager to lead our Food & Beverage service team in a remote capacity. As the F&B Service Manager, you will be responsible for overseeing all aspects of F&B operations, including Restaurant, Bar, Room Service, and Meetings & Events, with a total net revenue of €5 million. This role is crucial in shaping the culinary agenda and ensuring exceptional guest experiences.

What You'll Do

• Lead and manage the F&B service team, ensuring high standards of service and operational efficiency.
• Oversee daily operations of all F&B outlets, monitoring service flows and improving KPIs.
• Implement and audit operational procedures to guarantee excellence and efficiency.
• Develop and execute a commercial plan to drive volume to both the restaurant and M&E.
• Utilize guest feedback to enhance service quality and operational performance.
• Ensure compliance with safety, hygiene, and HACCP regulations.
• Manage recruitment, training, and performance evaluations of F&B staff.
• Collaborate with the Executive Chef and other department heads to define strategic direction.

Requirements

• Bachelor’s degree in Hotel Management or equivalent experience.
• A minimum of 3 years of progressive leadership experience in F&B management, preferably in a 4- or 5-star hotel.
• Strong operational knowledge of restaurant, bar, banquet, and guest service processes.
• Excellent leadership, communication, and coaching skills.
• Fluency in Dutch and English; French is a significant asset.
• Proficiency in systems such as Micros, MS Office, and POS reporting.
• Ability to work under pressure and maintain high standards of service.

Nice to Have

• Experience in a remote management role.
• Knowledge of local labor legislation in Belgium.
• Strong commercial insight and administrative skills.

What We Offer

• A full-time management position within an international hotel chain with substantial global career opportunities.
• Access to Hilton’s worldwide Team Member discounts in over 7,000 hotels across more than 120 countries.
• A dynamic working environment in the historic heart of Antwerp.
• Opportunities for personal growth, leadership development, and cross-departmental experience.