Talantix.io
Brussels Airport Company•27.02.26
AI SCORE 8.5

ERC Manager - Remote Opportunity at Brussels Airport

$80K–$100K/year
RemoteAviation & Emergency Services
Emergency Response Management•Project Management•Digital Systems Management•Budget Management•Compliance•IT Systems Testing•Training Development

About the Role

Join us as an ERC Manager in a remote capacity at Brussels Airport, where you will play a pivotal role in shaping the future of emergency response services. As an ERC Manager, you will lead the Emergency Response Center (ERC) operations, ensuring the highest standards in emergency service management.

What You'll Do

  • Develop, implement, and streamline all processes and systems related to the ERC, ensuring compliance with legislative frameworks.
  • Supervise all ERC operators functionally and serve as the Single Point of Contact (SPOC) for stakeholders.
  • Manage all digital systems related to Fire and Emergency Services (FES) and oversee alerts at the Airport Operations Center (APOC).
  • Act as the Product Owner for all digital systems within FES, collaborating with IT colleagues for updates and adaptations.
  • Design and update Standard Operating Procedures (SOPs) and training programs for ERC operators.
  • Conduct project management tasks and provide guidance on ERC-related projects.
  • Oversee budget management for ERC operations.

Requirements

  • Bachelor's degree or equivalent experience in technical or IT fields.
  • 5-10 years of experience in emergency response or dispatch environments.
  • Strong knowledge of ERC processes and compliance with legislation.
  • Fluent in Dutch, English, and French (spoken and written).
  • Proven experience in project delivery within scope and budget.
  • Solid IT expertise, including testing and troubleshooting of FrontForce systems.
  • Experience with GDPR compliance and data management.

Nice to Have

  • Knowledge of firefighting systems.
  • Experience in conducting audits and optimizing processes.
  • Familiarity with automation projects and system integrations.

What We Offer

  • Flexible work schedule promoting a healthy work-life balance.
  • A unique working environment with opportunities for personal and professional development.
  • Access to a wide range of training programs, including technical and leadership training.
  • A supportive team culture and the right tools for success.
  • Exciting projects that challenge your skills and creativity.
Language Requirements
DutchC1
EnglishC1
FrenchC1
BasicIntermediateAdvancedNative
Why This Job8.5 of 10

This ERC Manager role at Brussels Airport offers a unique opportunity to lead emergency response operations remotely, with a focus on compliance and efficiency. Enjoy a flexible work environment and opportunities for professional growth.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in Emergency Response Management systems with experience in tools like Everbridge or AlertMedia for real-time communication and incident management.

→

Self-motivated and disciplined to work effectively in a remote environment, capable of managing multiple projects simultaneously while adhering to deadlines and compliance standards.

→

Strong analytical mindset with a proven track record in Project Management methodologies such as Agile or PRINCE2, ensuring efficient budget management and resource allocation in high-stakes environments.

Learning Resources

→Emergency Management Guideguide
→Project Management Principles and Practices Specializationcourse
→IT Systems Testing: A Practical Guidearticle

Career Path

ERC Manager(Now)→Director of Emergency Response Services(2-4 years)→Chief Operations Officer (COO)(5-7 years)

Market Overview

Market Size 2024
$12B
Annual Growth
8.5%
AI Adoption
45%
Investment
+25%
Labour Demand
+15%
Avg Salary
$120K

Skills & Requirements

Required
Emergency Response ManagementProject ManagementDigital Systems Management
Growing in Demand
Crisis CommunicationData Analytics for Emergency ResponseCybersecurity Risk Management
Declining
Traditional Incident Command SystemsManual Reporting Tools

Domain Trends

Increased AI Integration
AI technologies are being integrated into emergency response systems, with 45% of organizations planning to adopt AI solutions for predictive analysis by 2025.
Shift to Cloud-Based Solutions
The transition to cloud-based emergency management systems is expected to grow by 30% annually, driven by the need for real-time data access and collaboration.
Focus on Training and Development
Organizations are investing 20% more in training programs for emergency response personnel, emphasizing the importance of continuous education in crisis management.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.