Employee Benefits Senior Account Manager - Remote Opportunity

About the Role

We are seeking a dedicated Employee Benefits Senior Account Manager to join our team remotely. As an Employee Benefits Senior Account Manager, you will play a crucial role in providing exceptional service to our clients while helping them navigate their employee benefits options. This position offers a unique opportunity to work with a growing insurance brokerage firm that values its employees and invests in their success.

What You'll Do

• Act as the primary contact for assigned accounts, delivering above-standard customer service to clients, producers, and coworkers.
• Maintain comprehensive knowledge of all lines of coverage, including medical, dental, vision, life, AD&D, and disability.
• Foster strong relationships with clients and carrier representatives, ensuring adherence to administrative guidelines.
• Evaluate proposals and present the best options to clients, exceeding their expectations with prompt responses to inquiries.
• Coordinate and conduct carrier/client enrollment meetings, taking initiative and ownership of assigned projects.
• Stay current with industry trends, legislative changes, and regulatory requirements relevant to employee benefits.

Requirements

• Proven experience in building strong interpersonal and client relationships, with a focus on customer service.
• Knowledge of Microsoft Office, agency management software, and databases.
• Active Life & Health license is required.
• Strong attention to detail and excellent written and verbal communication skills.
• Up to 5 years of benefit experience with a broker or insurance carrier preferred.

Nice to Have

• Experience with health insurance products and coverages, as well as understanding HIPAA rules and ACA regulations.

What We Offer

• Competitive salary ranging from $65,000 to $85,000 based on experience.
• 401k Plans with 100% vested employer match.
• Comprehensive medical, dental, and vision plans tailored to your needs.
• Short-Term and Long-Term Disability, plus Group Life Insurance at no cost to you.
• Generous Paid Time Off policy allowing you to take the time off you need.
• Employee Assistance Program offering free counseling, legal advice, and more.