Data Center Service Engineer - Onsite Role with Relocation Support

About the Role

We are seeking a dedicated Data Center Service Engineer to join our team in Childress, Texas. This is an onsite role that offers a unique opportunity to advance your career in data center services while receiving relocation support. As a Data Center Service Engineer remote, you will play a crucial role in maintaining and supporting our server operations, ensuring minimal downtime and optimal performance.

What You'll Do

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime.
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate.
• Support both reactive and preventive maintenance following established procedures.
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution.
• Document work performed and contribute to shared knowledge and best practices.
• Participate in on-call rotations and support extended coverage when needed.

Requirements

• Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment.
• Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.).
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving abilities.
• Comfortable working independently on-site and communicating clearly with customers.
• Willingness to learn and support emerging technologies, including AI platforms.

What We Offer

• Competitive pay rate of $43.00/hr plus $5/hr on W2.
• Comprehensive relocation support to assist you in moving and settling into your new role.
• Opportunity to work in a dynamic environment with a focus on development and programming.
• Long-term contract with potential for hire.
• On-call support and shift work opportunities.
• Hands-on experience with cutting-edge data center technologies.