Casual Front of House & Hospitality Staff

About the Role

Worcestershire County Cricket Club is looking for friendly and enthusiastic Casual Front of House & Hospitality Staff to join our team. This role is perfect for those who enjoy engaging with people and providing excellent customer service. As a member of our hospitality team, you will play a key role in enhancing the experience of our guests during matchdays and events. This position is based at our iconic venue in Worcester, England, where you will be part of a vibrant atmosphere.

What You'll Do

• Welcome and assist guests in hospitality areas, ensuring they feel valued and appreciated.
• Serve food and beverages in a professional and friendly manner, contributing to a memorable experience.
• Support bar and catering operations during matchdays and events, maintaining high standards.
• Ensure hospitality areas are clean, organized, and presentable at all times.
• Deliver a high standard of customer service, embodying the values of Worcestershire County Cricket Club.

Requirements

• Must be aged 16 or over.
• Positive attitude with good communication skills.
• Ability to work in a fast-paced environment.
• Previous hospitality or customer service experience is desirable but not essential, as training will be provided.
• Right to Work in the UK is required; visa sponsorship is not available.

Nice to Have

• Experience in a similar role within the hospitality sector.
• Knowledge of food and beverage service standards.
• Ability to work flexible hours, including evenings and weekends.

What We Offer

• Competitive pay rate of £12.21 per hour, rising to £12.71 from April 1, 2026.
• Complimentary food on matchdays.
• Employee Assistance Programmes and Wellbeing support.
• Free city centre parking.
• Stunning city centre location with an iconic cathedral view.

Closing date for applications is March 18, 2026. Worcestershire County Cricket Club values diversity and encourages applications from all backgrounds. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.