Business Operations Analyst - Remote Opportunity at Rain

About the Role

We are seeking a Business Operations Analyst to join our dynamic team at Rain. This remote Business Operations Analyst position is crucial for driving our partner onboarding and regulatory workflows. You will have the chance to make a significant impact at a rapidly growing company that is revolutionizing payments across the globe.

What You’ll Do

• Own the completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets; manage signatures, evidence, and deadlines.
• Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product; translate technical concepts into clear, consistent responses.
• Build and maintain a single source of truth; continuously improve templates to reduce cycle time and errors.
• Stand up lightweight reporting and dashboards for pipeline, SLAs, blockers, and renewals; communicate status updates proactively to stakeholders.
• Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects.

Requirements

• 1+ years of experience in business operations, partner operations, compliance operations, or similar at a fintech, payments, or B2B SaaS company.
• Meticulous attention to detail and exceptional written communication; you can turn messy inputs into precise, audit-ready responses.
• Strong project management skills—owning timelines, driving cross-functional alignment, and hitting SLAs without hand-holding.
• Familiarity with concepts like KYC/KYB, AML, information security controls, and vendor risk; comfort working with legal/compliance documentation.
• Tool fluency: Google Workspace, spreadsheets, e-signature, ticketing tools (linear), and the ability to quickly learn new systems.

Nice to Have

• Experience with card issuing, payment networks, cross-border payments, or stablecoins.
• Experience building response libraries/knowledge bases and automating workflows.

What We Offer

• Unlimited time off: We require Rainmakers to take at least 10 days off to ensure a healthy work-life balance.
• Flexible working: Work from home or in the office—whichever environment makes you most productive.
• Comprehensive health, dental, and vision plans for you and your dependents.
• 401(k) with a 4% company match to help you plan for the future.
• Equity options so that every team member can benefit from our success.
• Health and wellness spending for gym memberships, fitness classes, and more.
• Team summits to strengthen relationships and build a common destiny.