Remote Head of Strategic Accounts - Crypto Payments

About the Role

We're hiring a Remote Head of Strategic Accounts to lead our customer relationships and drive growth at Mesh. In this role, you'll engage with C-suite executives and senior leaders at major enterprises, ensuring they derive significant value from our crypto payment solutions.

What You'll Do

• Own relationships with Mesh's largest and most strategic enterprise accounts, serving as the primary point of contact for senior stakeholders.
• Drive account growth by delivering against launch goals and identifying expansion opportunities across use cases, products, adoption, and transaction volume.
• Lead renewals and expansion negotiations, including pricing, contract terms, and deal structure, in partnership with Sales and Customer Success leadership.
• Run weekly or bi-weekly check-ins and monthly and quarterly business reviews, tracking performance, surfacing risks early, and aligning on success metrics.
• Partner with Product, Engineering, and Customer Success teams to resolve complex customer challenges and deliver on customer expectations.

Requirements

• 5+ years of experience in a strategic account management role, preferably in the crypto or fintech industry.
• Proven track record of managing enterprise accounts and driving growth.
• Strong negotiation skills and experience leading contract discussions.
• Excellent communication and interpersonal skills, with the ability to build trust with senior stakeholders.
• Ability to translate customer needs into actionable product feedback.

Nice to Have

• Experience in the payments industry or with digital assets.
• Familiarity with agile project management methodologies.
• Understanding of crypto payment systems and their applications in commerce.

What We Offer

• Competitive salary ranging from $150,000 to $200,000, depending on experience.
• Equity options in a rapidly growing company.
• Flexible remote work environment with a focus on work-life balance.
• Opportunities for professional development and growth within the company.
• A chance to be part of a pioneering team shaping the future of payments.