Remote Enterprise Product Manager - Drive Innovation in Background Screening

About the Role

Join Accurate Background as a Remote Enterprise Product Manager and play a pivotal role in enhancing the background screening experience. Your contributions will empower clients to make informed, unbiased hiring decisions while driving innovation across our multi-product portfolio.

What You'll Do

• Define and communicate a clear multi-year vision for the Candidate and Client experiences aligned with company strategy and business outcomes.
• Drive improvements to Candidate and Client experience gaps focusing on quality, workflow adoption, and self-serve experiences.
• Define and build AI-driven experiences across Candidate and Client portals.
• Collaborate with Sales and Account Management to ensure enterprise customer needs are reflected in strategy and execution.
• Partner with Customer Support and Operations to enhance resolution paths and reduce preventable customer contacts.
• Establish a culture of hypothesis-driven discovery and experimentation, utilizing quantitative and qualitative insights to prioritize initiatives.
• Define success metrics, instrumentation, and reporting for key journeys and initiatives; continuously learn and iterate from results.
• Ensure product delivery is predictable, measurable, and aligned to clear outcomes; raise execution standards across teams through strong product operating rhythms.
• Lead and develop Product Owners, enhancing discovery, roadmap planning, customer empathy, and execution rigor.

Requirements

• 8-10 years of Product Management experience with increasing scope and complexity.
• Demonstrated experience leading multi-product and/or multi-pod portfolios.
• Proven leadership experience managing PMs and/or POs, including coaching and performance development.
• Strong track record of owning end-to-end customer experiences, particularly in portal/dashboard-heavy products.
• Deep expertise in customer discovery, journey mapping, prioritization, roadmap development, and delivery management.
• Strong data fluency with the ability to define metrics, interpret funnel performance, and drive outcomes through experimentation.
• Exceptional cross-functional leadership skills, including stakeholder alignment and executive communication.
• High customer empathy and a systems thinking approach to complex workflows and dependencies.

Nice to Have

• Experience in a compliance-heavy, regulated industry (e.g., background screening).
• Experience building or modernizing enterprise self-serve portals that drive adoption and reduce operational load.
• Experience partnering closely with Compliance/Legal on product requirements and risk mitigation.

What We Offer

• Impact at scale: Your work will influence both enterprise customers and millions of candidates.
• High visibility: Define and execute strategy for our key customer types: Clients and Candidates.
• Competitive salary range of $122,200 - $160,000 annually.
• Full range of benefits, including medical, dental, and 401(k).
• Opportunities for professional growth in a fun, fast-paced environment.
• A commitment to diversity and inclusion, ensuring everyone feels a sense of belonging.
• Core values: Take Ownership, Be Open, Stay Curious, Work as One.